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COALA

COgnitive Assisted agile manufacturing for a LAbor force supported by trustworthy Artificial Intelligence
Funder: European CommissionProject code: 957296 Call for proposal: H2020-ICT-2020-1
Funded under: H2020 | RIA Overall Budget: 5,706,730 EURFunder Contribution: 5,706,730 EUR
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Description

Humans are at the center of knowledge-intensive manufacturing processes. They must be skilled and flexible to meet the requirements of their work environment. The training of new workers in these processes is time consuming and costly for companies. Industries, such as the Italian textile sector suffer from the shortage of skilled workers caused, e.g. by the demographic change. A second challenge for the manufacturing sector is the continuous competition through high quality products. COALA will address both challenges through the innovative design and development of a voice-first Digital Intelligent Assistant for the manufacturing sector. The COALA solution will base on the privacy-focused open assistant Mycroft. It integrates prescriptive quality analytics, AI system to support on-the-job training of new workers, and a novel explanation engine - the WHY engine. COALA will address AI ethics during design, deployment, and use of the new solution. Critical components for the adoption of the solution are a new didactic concept to reach workers about opportunities, challenges, and risks in human-AI collaboration, and a concurrent change management process. Three use cases (textile, white goods, liquid packaging) will evaluate the results in common manufacturing processes with significant economic relevance. COALA will contribute its results to the European AI community, e.g. via the AI4EU platform, and it will involve Digital Innovation Hubs to replicate its demonstrators for Europes first trustworthy digital assistant for the manufacturing industry. We expect to reduce the failure cost in manufacturing by 30-60% with the prescriptive quality analytics feature and the assisted worker training. For the change over time we expect a reduction of 15% to 30% by shortening the worker training time.

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